When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. This hotel provides complimentary shuttle busses and walking paths around the resort, so it’s just a quick hop to Universal Studios Florida, Universal’s Islands of Adventure, and Universal CityWalk.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Universal Orlando Resort
Hotel chain/brand

Property highlights

Located in the top-rated area in Orlando, this property has an excellent location score of 9.7!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

American

Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
7.6
Location
9.7
Free Wifi
8.0
High score for Orlando
Select topics to read reviews:

Guests who stayed here loved

  • Andrea
    United States of America United States of America
    We nearly always choose the hard rock hotel if it’s available. The location is unbeatable and we love the overall vibe of the hotel.At the last min we had to take our dogs, since our sitter became unavailable. The hotel was kind enough to allow...
  • Fanton
    Brazil Brazil
    Perfect hotel. In addition, the hotel is very near from the universal parks.
  • Burris
    United States of America United States of America
    When we were checking in, she noticed we stayed frequently there, and upgraded us to Club Level. Our room was huge and comfy!
  • Kendis
    United States of America United States of America
    Very accommodating love how close it is to universal
  • Steven
    United States of America United States of America
    The staff were friendly, the texts from the host was great. They were asking how was our stay and if there was anything specific I needed.
  • Ddurda
    Colombia Colombia
    The pool was lively and friendly with a great restaurant, the gym was functional and had everything for a good workout, location was close to Universal theme parks, express pass was amazing and why we chose the Hardrock, water taxi was convenient,...
  • Steve
    United States of America United States of America
    Great location and access to Universal. Staff was helpful and always pleasant. Unlimited Express pass made the days at the park much easier. Great vibe and amenities.
  • Michele
    United States of America United States of America
    Gorgeous property! Close to universal- felt Luxurious . Staff was amazing- Garth was so helpful in the bellhop Part
  • Michelle
    United States of America United States of America
    The hotel was very clean. The staff was amazing and so close to the park very short walk.
  • Leanne
    Canada Canada
    Location, beautiful hotel, pool open till 10pm, friendly and helpful staff, text communication for all needs.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Are express pass included? And is it for both days??

    Yes, a stay at our property includes complementary Universal Unlimited Express Passes for each registered hotel guest. They are valid for the full len..
    Answered on 8 October 2020
  • is the express pass for both universal and island of adventure?

    Yes, the Unlimited Express Passes included as part of a stay at our resort are valid at both Universal Studios and Universal's Islands of Adventure.
    Answered on 8 October 2020
  • How early can you check in to get the most out of the express passes?

    You are able to receive the Unlimited Express Passes as early as 7:00am EST on the morning of your check-in, though please note that room entry is not..
    Answered on 8 October 2020
  • How does unlimited express work

    The Unlimited Express Passes are linked to your hotel rooms, which you receive at check-in. You will need to take these with you to the theme parks to..
    Answered on 8 October 2020
  • Please advise what theme park entrances are included in the price for the hard rock hotel?

    Admission tickets are not included in the room price and would need to be purchased separately.
    Answered on 8 October 2020

Area info

Restaurants
4 Restaurants On Site

  • Palm Restaurant
    • Cuisine
      American
    • Open for
      Dinner
  • The Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Velvet Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
  • Beachclub
    • Cuisine
      American
    • Open for
      Lunch • Dinner

Resort facilities at Universal's Hard Rock Hotel®
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Spa
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Refrigerator
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
  • Ping-pong
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $33 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Heated pool
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Universal's Hard Rock Hotel® takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

The fine print
Must-know information for guests at this property

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between USD 124.99 and USD 389.99 per person.

Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to 1 hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Universal's Hard Rock Hotel®

  • Universal's Hard Rock Hotel® has 4 restaurants:

    • The Kitchen
    • Palm Restaurant
    • Velvet Bar
    • Beachclub

  • Universal's Hard Rock Hotel® offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Game room
    • Ping-pong
    • Golf course (within 2 miles)
    • Evening entertainment
    • Entertainment staff
    • Locker rooms
    • Steam room
    • Happy hour
    • Fitness
    • Swimming pool

  • The prices at Universal's Hard Rock Hotel® may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Universal's Hard Rock Hotel® can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American

  • Check-in at Universal's Hard Rock Hotel® is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Universal's Hard Rock Hotel® include:

    • Quad
    • Double
    • Family

  • Yes, Universal's Hard Rock Hotel® is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Universal's Hard Rock Hotel® on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Universal's Hard Rock Hotel® is 6.2 miles from the center of Orlando. All distances are measured in straight lines. Actual travel distances may vary.