JetPark Hotel Rotorua is a New Zealand owned and operated hotel which is ideally located just a short 5-minute walk from Rotorua town center. Featuring an outdoor pool, spa, and purpose-built mountain bike and dog wash station, the hotel has recently undergone a refurbishment of the accommodations rooms. Guests enjoy complimentary Wi-Fi, parking, and satellite TV. Jet Park Rotorua is a family orientated with family rooms, an indoor and outdoor kid’s play area, and is conveniently located to explore local tourist attractions. JetPark Hotel Rotorua offers 63 refurbished rooms. All rooms have a satellite TV. Some offer a spa bath. The property is ideally located to explore Rotorua’s unique tourist attractions including mountain bike trails, town markets, museums and nearby activities. You can relax at the boutique café, Te Purū, serving a delicious menu, and New Zealand wines, coffee, and beverages.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
2 twin beds
and
1 king bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.7
Value for money
8.2
Location
8.9
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Terri
    United States of America United States of America
    The bed was super comfortable and the location was ideal
  • Boris
    Israel Israel
    The location is very good, super close to shops to buy groceries.
  • Haisley
    New Zealand New Zealand
    Excellent location, with quiet, private rooms and the facilities were great, I even managed to brave the swimming pool even thought it is autumn. The staff were great to deal with and answered my questions with ease.
  • Jack
    New Zealand New Zealand
    The location is really good, the bed mattress is very comfy.
  • Lucinda
    United States of America United States of America
    Staff were very friendly and helpful. Room was comfortable and breakfast very good. Centrally located with good parking.
  • Cassidy
    United States of America United States of America
    Quick 15 minute walk to lots of dining and nightlife options. The room was large and clean.
  • Jordan
    Bulgaria Bulgaria
    Really helpful staff - the lady on the reception made everything for us to help to go to Te Puia, Close to Te Piua center, Good value for money. There is a rest area if you need it. Parking is huge if you go with a car.
  • Marcus
    China China
    An excellent property. Very clean, very comfortable, and well-located. Everything you could want was immediately around you. Rooms, bathrooms, WiFi, staff etc were all very good. I did not use the restaurant so can’t comment on that. All in...
  • Andreea
    United States of America United States of America
    This is a lovely New Zealand owned hotel close to many sightseeings in Rotorua. The hotel is very clean and pleasant.
  • Marie
    United States of America United States of America
    I liked the location and all book basics. Though the shower was weird. Water got all over the place.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, is the pool hot or cold?

    The hotel pool is heated to 27 degrees Celsius.
    Answered on 23 February 2020
  • Is your very good breakfast a full cooked breakfast ?

    The hotel offers a continental buffet breakfast
    Answered on 30 November 2019
  • am I allowed to have my little dogs in this room thank's

    Kia Ora, We do have 7 x pet friendly rooms, please contact hotel directly to check availability. Regards Jet Park Rotorua
    Answered on 17 February 2021
  • What time can u check in

    Our check in time is from 2pm daily
    Answered on 23 October 2020
  • do you have gluten free options for breakfast? and soy milk?

    Hi there we dont have gluten free option for breakfast and we do have soy milk.
    Answered on 13 July 2021
  • It is stated the pool is heated to 27 degrees but in the earlier questions it says outdoor pool not heated. Which is it

    Yes, the outdoor swimming pool is maintained at a temperature of 27 degrees.
    Answered on 20 January 2021
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Te Puru Cafe
    • Cuisine
      Pizza • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of JetPark Hotel Rotorua
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Playground
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
Languages Spoken
  • Afrikaans
  • English
  • Hindi
  • Filipino

House rules
JetPark Hotel Rotorua takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $119. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardEftposCash

The fine print
Must-know information for guests at this property

Please note that there is a 2% charge when you pay with a credit card.

Payments made with cash and Eftpos do not incur any surcharges.

In accordance with the Ministry of Health and the Public District Health , from 15th December 2021 until 17th January 2022. Our hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.

When New Zealand moves to the new Covid protection framework (traffic light system) all guests and visitors 12 years of age and over will be required upon check-in, to show a Covid-19 Vaccination Pass. Noncompliance may result in the cancelation of your booking. You may be asked to provide photographic identification.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JetPark Hotel Rotorua of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about JetPark Hotel Rotorua

  • Yes, JetPark Hotel Rotorua is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JetPark Hotel Rotorua on this page.

  • The prices at JetPark Hotel Rotorua may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at JetPark Hotel Rotorua can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • JetPark Hotel Rotorua is 2,600 feet from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at JetPark Hotel Rotorua is from 2:00 PM, and check-out is until 10:00 AM.

  • Room options at JetPark Hotel Rotorua include:

    • Twin
    • Family
    • Suite
    • Double

  • JetPark Hotel Rotorua offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Playground
    • Swimming pool

  • JetPark Hotel Rotorua has 1 restaurant:

    • Te Puru Cafe