Located in Rotorua, 3 miles from Rotorua International Stadium, Pullman Rotorua has accommodations with a fitness center, private parking, a restaurant and a bar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The property provides a concierge service, and luggage storage for guests. The daily breakfast offers buffet, Full English/Irish or American options. Paradise Valley Springs is 6.7 miles from the hotel, while Buried Village is 9.5 miles from the property. Rotorua Regional Airport is 5.6 miles away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Located in the best-rated area in Rotorua, this hotel has an excellent location score of 9.1

Breakfast Info

Full English/Irish, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.6
Location
9.1
Free Wifi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • X
    Xiaoqing
    China China
    Good locations and warm staffs. Receptionist kindly introduced the hotel, the city and transportation for us. Room were quite spacious. And I was quite impressed by the milk machine, where the hotel offered free milk that came from a local farm...
  • Billie-jean
    New Zealand New Zealand
    Our family of four (two adults and two children) stayed for one night. The room was comfortable, and we particularly enjoyed using the gym. The location was convenient, and the staff were friendly and helpful. We had breakfast and dinner, the food...
  • Katie
    Ireland Ireland
    Clean and nice environment . Great staff on desk. . Very helpful
  • Clete
    United States of America United States of America
    Excellent location and facilities . Room was fantastic. Staff brought my wife a dessert plate for her birthday. Restaurants were in walking distance.
  • Roland
    United Arab Emirates United Arab Emirates
    Perfect location, walking distance to the best restaurants, the government gardens. 5 -10 min drive to all best attractions. Comfortable beds and good pillows, great breakfast in the restaurant on site. Staff is helpful and friendly. City view was...
  • Bolton
    Canada Canada
    Clean, comfortable and spacious room with modern appointments. Knowledgeable, courteous staff was very helpful in helping us get oriented to Rotorua and surrounding area. Good buffet breakfast. Great location for access to restaurants, shops with...
  • Carol
    Australia Australia
    Great Buffet style breakfast, a little expensive however we were then offered the special for our two night stay by a lovely lady, Tracey
  • Evgenia
    United Arab Emirates United Arab Emirates
    Very good location, rooms are big, beds are comfortable, but not very large , breakfast not that much wow, could be better , staff are helpful and friendly, near the hotel there is a whole area with many restaurants, food street as well , I think...
  • Christine
    Canada Canada
    Location. Close to isite, buses, foreign currency exchange, park, etc.
  • Arwa
    Saudi Arabia Saudi Arabia
    - The room was big and convenient. - Beds are comfy, queen size twin beds - breakfast was great - fitness center was convenient. - Location is in the center of the town.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Kia ora. Can ypu tell me what loumge access means please? Is it complimentary drinks and breakfast?

    The Executive Club Lounge includes the following; - Continental Breakfast Daily - Daily Canapés and Drinks - Complementary range of Non-alcoholic bev..
    Answered on 18 January 2020
  • Does this room have its own bathroom?

    All of our rooms in the hotel have there own Open Plan Bathroom inside of the room.
    Answered on 2 March 2020
  • is your food halal?

    We do have Halal options in our restaurant!
    Answered on 14 February 2023
  • Can we access the gym?

    Our gym facility is 24 hours open which is located on 1st floor. When you are staying in house you can use gym facility anytime during your stay.
    Answered on 30 June 2022
  • Can I bring my own wine into the room?

    Yes you can.
    Answered on 26 March 2022
  • Any free Parking ?

    Kia Ora. We do not have free parking onsite. Parking onsite is a $45 per night charge. This is our Valet Service. Kind Regards, The Team.
    Answered on 2 August 2020
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Barrel & Co. Bar and Grill
    • Cuisine
      Seafood • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Pullman Rotorua
Great facilities! Review score, 8.4

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Fitness center
  • 24-hour front desk
  • Bar
Outdoors
  • Outdoor furniture
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 59 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Hindi
  • Japanese
  • Filipino
  • Chinese

House rules
Pullman Rotorua takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $59. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 130 per child, per night
Crib upon request
Free
3 - 10 years
Extra bed upon request
NZD 130 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Pullman Rotorua

  • Room options at Pullman Rotorua include:

    • Double
    • Suite

  • Pullman Rotorua offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Spa/Wellness packages
    • Happy hour
    • Fitness
    • Bicycle rental

  • The prices at Pullman Rotorua may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Pullman Rotorua is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Pullman Rotorua can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Full English/Irish
    • American
    • Buffet

  • Pullman Rotorua is 2,150 feet from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Pullman Rotorua has 1 restaurant:

    • Barrel & Co. Bar and Grill