Featuring design to reflect contemporary London life, Charlotte Street Hotel also has features of classic elegance such as original fireplaces and a wood-panel library room. The hotel has its own brasserie while only a 5 minute walk from the many bars and restaurants of buzzing Soho. Bedrooms feature artwork from the early 20th century, and are styled with this period in mind. Classic prints and wallpaper accompany elegant beds and luxurious furnishings. Each room with private bathroom comes with a TV, iPod docking station and a minibar. Charlotte Street Hotel features its own movie room, 24-hour room service and a gym. Guests can relax in the drawing room or enjoy a drink in the Oscar Bar and Restaurant. The hotel is just a 5 minute walk from Tottenham Court Road Underground Station, providing services to the Northern and Central lines. The famous shopping stretch of Oxford Street is a 2 minute walk away, and guests can be at the British Museum in just under 10 minutes by foot.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of London, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet, Breakfast to go

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 queen bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.6
Comfort
9.7
Value for money
7.8
Location
9.6
Free Wifi
9.5
High score for London
Select topics to read reviews:

Guests who stayed here loved

  • Ghislain
    United Kingdom United Kingdom
    This is how you do a luxury hotel - every details has been thought of. Hotels have become boring destinations. The fun and luxury has been taken out of hotels since the pandemic. Not at the Charlotte Street Hotel! You feel luxury in a homely way,...
  • Rotem
    Israel Israel
    Nice and tidy room, great breakfast. Comfortable for business meetings and zoom meetings
  • Paolo
    Switzerland Switzerland
    Had a junior suite very cosy and comfortable. Location was very good. Felt to be in a family hotel. Very nice decorated
  • Jackie
    United States of America United States of America
    Room was absolutely stunning! So comfortable and so very pretty. Beautiful designed
  • Frederick
    United States of America United States of America
    Very comfortable room and great service. Bed was comfortable, even had comfortable pillows, which is usually a challenge for me. Breakfast was delicious. We've stayed at two Firmdale hotels now in London, liked them both. This one had a great...
  • Howard
    United Kingdom United Kingdom
    Great looking hotel, great staff and room in a lovely part of London
  • Duncan
    United Kingdom United Kingdom
    Great location parking is a little difficult unless you plan ahead
  • Louise
    Australia Australia
    So comfortable and welcoming. Loved the amazingly attentive staff, the breakfast, honesty bar and lounge areas. The rooms are so clean, quiet and comfy with absolutely everything you may need.
  • Diane
    United Kingdom United Kingdom
    Everything about the stay was fantastic, customer service, facilities, food - all first class
  • Rebecca
    United Kingdom United Kingdom
    Customer service was excellent. Really went above and beyond to make birthday weekend special. Great room; great location: and great staff.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, what is check in time?

    Guaranteed check-in time is 3pm.
    Answered on 23 September 2022
  • can a deluxe junior suite accommodate 4 people? I remember the sofa being a bed as well?

    yes the Deluxe Junior Suite can accommodate 4 people Kind regards Sabine
    Answered on 12 June 2023
  • Do you have tea/coffee making facilities in the rooms, i.e., a kettle?

    We are delighted to provide tea/coffee making facilities in the rooms upon request.
    Answered on 30 September 2022
  • Hi is your gym and spa open ?

    Charlotte Street Hotel has a gym which is open to our in-house guests. The hotel does not have a spa.
    Answered on 23 September 2022

Hotel area info

Restaurants
1 Restaurant On Site

  • Oscar Bar and Restaurant.
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern

Amenities of Charlotte Street Hotel, Firmdale Hotels
Great facilities! Review score, 9.2

Most popular amenities
  • Free Wifi
  • Parking on site
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Living Area
  • Desk
Media & Technology
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is needed) and costs £66 per day.
  • Valet parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Spa
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • French
  • Polish
  • Portuguese

House rules
Charlotte Street Hotel, Firmdale Hotels takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
£78 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, only the following room types can accommodate extra beds and cribs: Deluxe Room, Junior Suite, Loft Suite and Superior Loft Suite.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Charlotte Street Hotel, Firmdale Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Charlotte Street Hotel, Firmdale Hotels

  • The prices at Charlotte Street Hotel, Firmdale Hotels may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Charlotte Street Hotel, Firmdale Hotels is from 3:00 PM, and check-out is until 12:00 PM.

  • Charlotte Street Hotel, Firmdale Hotels offers the following activities/services (charges may apply):

    • Fitness center
    • Massage

  • Charlotte Street Hotel, Firmdale Hotels is 0.8 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Charlotte Street Hotel, Firmdale Hotels include:

    • Double
    • Triple
    • Suite

  • Charlotte Street Hotel, Firmdale Hotels has 1 restaurant:

    • Oscar Bar and Restaurant.

  • Guests staying at Charlotte Street Hotel, Firmdale Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    • À la carte
    • Breakfast to go