The 5-star Grand Hotel offers stylish rooms and a luxury vaulted spa. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service. The Rise Restaurant, Terrace & Bar offers modern British cuisine, with locally sourced, freshly prepared dishes. The open kitchen and spacious setting at The Rise, York creates an immersive and social dining experience for guests, guests can enjoy afternoon tea, lunch time snacks or an evening of luxury. The luxury spa at The Grand has a 13-yard swimming pool, hot tub, sauna and steam room. An array of health, beauty and wellness therapies and remedies can also be booked within the spa's vaulted treatment rooms. There is also a modern fitness center, the complimentary use of which is open to guests staying in all rooms, however requires prior reservation for a limited time slot. Pool and spa access and treatments are subject to availability. Our family friendly swim times are 9am & 10am, 3pm, 4pm & 5pm.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of York, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
9.8
Free Wifi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Shandra
    United States of America United States of America
    The room was fantastic. Everyone who worked at the Grand were friendly and helpful. The breakfast was outstanding. I was very sad to leave.
  • Baylee
    United States of America United States of America
    We wished we had longer here! York was great, but The Grand was incredible. Amazing location, lovely staff and gorgeous facilities. We only have amazing things to say about every experience we had here and will definitely be back.
  • L
    Lenore
    United States of America United States of America
    The room was absolutely wonderful, quite large, clean, and extremely comfortable. All the staff were very helpful, eager to please, and welcoming. The location was terrific, just a short 10 minute walk from the train station. I would stay there...
  • Jacqueline
    United Kingdom United Kingdom
    Very clean and comfortable easy check in every member of staff were attentive and helpful
  • Adrian
    United Kingdom United Kingdom
    Beautiful building with amazing staff and valet parking, situated right in the heart of York so everything is within walking distance, will definitely be staying again
  • Susan
    United States of America United States of America
    Our room was large with a comfortable bed and upholstered chair plus a desk. The bathroom is also large and nicely appointed. The location was great, within easy walking distance of the downtown area.
  • Carly
    United Kingdom United Kingdom
    Everything about the property was outstanding. We all particularly enjoyed breakfast. Great selection and all cooked well
  • Dan
    United States of America United States of America
    The location could not be more convenient. It is steps from the rail station and to central York.
  • Stephen
    United States of America United States of America
    The new rooms are very nice. We experienced fabulous personal service from Matteo, the concierge. His service was over and above!! Sandra was kind and very efficient while checking our party in to the hotel.
  • Jackie
    United States of America United States of America
    Convenient, historical and very accommodating. It was a 5 star experience.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • How far away is the car parking

    We don't offer a car park on site, but the local NCP is just next door to the hotel on Tanner Row
    Answered on 24 January 2020
  • Where is the parking situated please

    Our concierge team have exclusive use of a local car park in the area and so all our valet parked cars are parked there
    Answered on 24 January 2020
  • What does the spa access include?

    This will include access to the swimming pool, steam room, sauna, Jacuzzi, relaxation room and gym
    Answered on 23 January 2020
  • What does spa access give you?

    This will include access to the swimming pool, steam room, sauna, Jacuzzi, relaxation room and gym
    Answered on 23 January 2020
  • Do you have a car park?

    We don't have a car park on site, but do offer a valet parking service for £35 per night
    Answered on 24 January 2020

Hotel area info

Restaurants
2 Restaurants On Site

  • The Rise
    • Cuisine
      British
    • Open for
      Breakfast • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Legacy - Fine Dining Restaurant
    • Cuisine
      British
    • Open for
      Dinner
    • Ambience
      Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Grand, York
Great facilities! Review score, 9.4

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free Wifi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • Czech
  • Greek
  • English
  • French
  • Irish
  • Italian
  • Russian
  • Slovak
  • Albanian
  • Ukrainian

House rules
The Grand, York takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
£30 per child, per night
Crib upon request
£15 per child, per night
2 - 15 years
Extra bed upon request
£30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that pool space is currently limited and requires a prior reservation for a limited time slot. All spa access and treatments have to be booked in advance and cannot be guaranteed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Grand, York of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Grand, York

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Grand, York on this page.

  • Guests staying at The Grand, York can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • The Grand, York offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Golf course (within 2 miles)
    • Body wrap
    • Tour or class about local culture
    • Body treatments
    • Walking tours
    • Spa/Wellness packages
    • Live music/Performance
    • Bicycle rental
    • Locker rooms
    • Steam room
    • Cooking class
    • Body scrub
    • Bike tours
    • Fitness
    • Swimming pool
    • Beauty services
    • Spa facilities
    • Facial treatments
    • Spa lounge/Relaxation area
    • Waxing services
    • Manicure
    • Pedicure

  • The prices at The Grand, York may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Grand, York include:

    • Double
    • Twin
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Grand, York has 2 restaurants:

    • The Rise
    • Legacy - Fine Dining Restaurant

  • Check-in at The Grand, York is from 3:00 PM, and check-out is until 11:00 AM.

  • The Grand, York is 1,650 feet from the center of York. All distances are measured in straight lines. Actual travel distances may vary.